Administrative assistant

Are you enthusiastic, committed and do you have a flexible attitude? Does taking initiative come naturally to you and are you able to work both alone and with others? Do you like to work in a fast growing, changing and challenging environment? Then we have the perfect job for you!

What does the job entail?

As an administrative assistant, you are responsible for the administrative support of our account managers. You are a point of contact both internally and externally for both customer and content-related questions. You will also maintain frequent contact with the various departments within the Alpina Group.

Your challenges as an administrative assistant Are:

• Maintaining general mailboxes;
• Answering incoming phone;
• Recording complaints;
• Registering new customers in our system;
• Verifying continuing permits;
• Handling Proxy Management (aan)notifications and amendments;
• Processing agent changes;
• Scheduling workshops/trainings and keeping track of registrations.

What's in return?

You will join an informal and dynamic organization where you can become anything but unhappy. You will have the opportunity to grow and develop yourself. We do not offer a job but a career. In addition, we offer you:

• A fixed-term employment contract with the prospect of permanent employment and a gross full-time salary between €2,287 and €2,789, depending on experience;
• A personal choice budget (PKB), made up of various benefits including 8% vacation allowance. You can use the budget for various purposes;
• Access to the Alpina Academy; our learning platform for training, courses and education including access to Lindenhaeghe (for obtaining Wft diplomas) and SkillsTown;
• A work week of 32 to 40 hours;
• Flexibility through hybrid working;
• 25 vacation days (based on full-time employment), 5 of which are included in your personal choice budget (PKB);
• Two additional days off per year that you may take on a day that is special to you;
• A pension plan;
• A travel allowance: Do you travel by car? Then you get €0.23 per km. Do you come walking or by bike? Then you get € 0,25 per km. Do you travel by public transport? Then your public transport costs (based on 2nd class travel) will be fully reimbursed;
• A home office allowance (€2.15 per day) and a home office budget;
• Staff discount on your insurance, mortgage, buying, selling and appraising your home.

What does the team look like?

You will work hybrid with Roosendaal or Middelharnis as your location. As an administrative assistant, you will operate in a dynamic team of sixteen employees, in which each has their own expertise in addition to broad knowledge of the organization, products and market. There is an informal working atmosphere with motivated and committed colleagues. An inspiring and challenging work environment where you have plenty of room for your own initiatives, personal development and improvement proposals are appreciated. Responsibility, challenge and pleasure in work are paramount.

What we ask of you.

You possess a large dose of persuasiveness, are customer-oriented, administratively well versed and do not miss commercial opportunities. In addition:

• Minimum mbo working and thinking level (level 4);
• Relevant work experience in a similar position;
• Do you hold the diplomas Wft Basis and Wft Schadeverzekeringen zakelijk or willing to obtain them at short notice;
• Are you proficient with MS Office (Word, Outlook and Excel);
• Do you show interest, ask lots of questions, listen attentively and are clear in your advice;
• Do you have good social skills and can work in a team as well as independently;
• A good command of the Dutch language both verbally and in writing.

You possess the following characteristics and competencies:

• Excellent written and oral communication skills;
• Customer- and result-oriented;
• Stress resistant and flexible;
• Accurate and independent.

Who are we?

In the insurance industry, Voogd & Voogd is an important link between (online) advisors and insurers. We are responsible for the underwriting and administration of non-life insurance, premium collection, claims handling and payment. Voogd & Voogd is part of Alpina Group. Alpina Group is a nationwide organization with strong regional roots and international ambitions. We are an advisory company with more than 80 branches in the Netherlands and Belgium and a service provider for more than 3,000 independent advisors. This makes us one of the largest financial advisory companies in the Netherlands. Our size stands for buying power and a wide range of specialties. We advise individuals and companies on (financial) risks and non-life, life and health insurance. We also offer mortgage advice, financial planning and the valuation and purchase and sale of real estate. Finally, we assist with income and pension issues, with health and safety services and risk management. Through our innovative platform, both in-house and external advisors can choose for their clients from many non-life, life and health insurance policies from more than 20 major insurers. National and international insurers can turn to Alpina Group for business process outsourcing. Alpina Group has about 2,000 employees. 

Questions about this vacancy?

If you have any questions regarding the vacancy of administrative assistant, please call or WhatsApp our corporate recruiter, Demi Kemperman, at phone number: 06- 510 571 53.

Acquisition in response to this advertisement is not appreciated.