Insurance administrative assistant

Do you have the drive to organize administration to the best of your ability? Do you enjoy monitoring the progress of administrative tasks? Then we have the perfect job for you!

What does the job entail?

As insurance administrative assistant, you will monitor the progress of administrative tasks and check relationship, policy and financial data. You also take care of the correct sending of policies to clients. All with the aim of achieving the highest possible customer satisfaction.

Your challenges as an insurance administrative assistant are:

• Collect, verify, correct, enter and manage (relationship, policy and financial) data in administrative applications;
• Processing incoming and outgoing information;
• Scanning and indexing (digital archiving) of information;
• Recording and tracking actions and work in administrative applications;
• Identifying problems in managing work in progress of own or departmental work inventory;
• Processing incoming and outgoing mail;
• Ensuring that our clients receive the correct policy records and invoices.

What's in return?

You will join an informal and dynamic organization where you can become anything but unhappy. You will have the opportunity to grow and develop yourself. We do not offer a job but a career. In addition, we offer you:

• A fixed-term employment contract with the prospect of permanent employment and a gross full-time salary between €2,221 and €3,087, depending on experience;
• A personal choice budget (PKB), made up of various benefits including 8% vacation allowance. You can use the budget for various purposes;
• Access to the Alpina Academy; our learning platform for training, courses and education including access to Lindenhaeghe (for obtaining Wft diplomas) and SkillsTown;
• A work week of 32 to 40 hours per week;
• Flexibility through hybrid working;
• 25 vacation days (based on full-time employment), 5 of which are included in your personal choice budget (PKB);
• Two additional days off per year that you may take on a day that is special to you;
• A pension plan;
• A travel allowance: Do you travel by car? Then you get €0.23 per km. Do you come walking or by bike? Then you get € 0,25 per km. Do you travel by public transport? Then your public transport costs (based on 2nd class travel) will be fully reimbursed;
• Staff discount on your insurance, mortgage, buying, selling and appraising your home.

What does the team look like?

You work hybrid with 's-Hertogenboschas your location . Together with five colleagues you will form a team. Even though we are one hundred years old, our team is a mix of just graduated starters to very experienced professionals. There is an informal working atmosphere with driven and committed colleagues. An inspiring and challenging work environment where you have plenty of room for your own initiatives, personal development and where improvement proposals are appreciated. Responsibility, challenge and pleasure in work are paramount.

What we ask of you

You are customer-oriented and service is really your thing. You like challenges and can work well in a team. You know how to get things done and are keen on improvement and service. Additionally:

• Minimum mbo working and thinking level;
• Do you preferably have two years of work experience in a similar position;
• Being in possession of one or more Wft diplomas is an advantage;
• Is experience with CCS an advantage;
• Are you willing to develop your knowledge and skills;
• Do you have a good command of the Dutch language both verbally and in writing;
• Do you have good social skills and can work in a team as well as independently.

You possess the following characteristics and competencies:

• Excellent written and oral communication skills;
• Proactive;
• Thoughtful;
• Customer and service-oriented;
• Quality-oriented.

Who are we?

Claeren is a financial services provider and specialist in risk management. Claeren advises business and private clients on insurance, income, pensions, mortgages and other financial products and services. We make the risks our clients face transparent and manageable with the aim of providing continuity and security. Claeren is part of Alpina Group. Alpina Group is a nationwide organization with strong regional roots and international ambitions. We are an advisory company with more than 80 branches in the Netherlands and Belgium and a service provider for more than 3,000 independent advisors. This makes us one of the largest financial advisory companies in the Netherlands. Our size stands for buying power and a wide range of specialties. We advise individuals and businesses on (financial) risks and non-life, life and health insurance. They can also come to us for banking and investments. In addition, we offer mortgage advice, financial planning and the valuation and purchase and sale of real estate. Finally, we assist with income and pension issues, with health and safety services and risk management. Through our innovative platform, both in-house and external advisors can choose for their clients from many non-life, life and health insurance policies from more than 20 major insurers. National and international insurers can turn to Alpina Group for business process outsourcing. Alpina Group has about 2,000 employees.

Questions about this vacancy?

If you have any questions regarding the vacancy of administrative assistant insurance, please call or WhatsApp our corporate recruiter, Demi Kemperman, at phone number: 06- 510 571 53.

Acquisition in response to this advertisement is not appreciated.